Almost everyone knows they should get their annual physical.
They also know they should get their teeth cleaned, have their eyes checked, and ask their doctor about the screenings recommended for their age and history.
And yet.
The appointment gets pushed to "after this project." The dentist's office closes before work ends. Someone isn't sure what their plan covers. Someone else hasn't had a primary care doctor since college. A caregiver spends all their appointment energy on everyone else.
Awareness isn't usually the problem. Logistics, time, cost confusion, and comfort are.
That's where a preventive care campaign comes in. It's a focused 90-day push that makes it easier for employees to book and complete their annual physicals, dental cleanings, vision exams, and recommended screenings.
This playbook covers why it's worth running, the privacy rules you can't skip, a three-phase 90-day plan, a barrier-busting toolkit, how to bring in your ERGs, copy-paste templates, and how to measure success without ever touching anyone's health information.
What Is a Preventive Care Campaign?
A preventive care campaign is a time-bound workplace initiative that encourages employees to complete routine, preventive health appointments, including:
- Annual physicals or wellness visits with a primary care provider
- Dental cleanings and checkups
- Vision exams
- Recommended screenings based on age, family history, and personal risk, as advised by a provider
The campaign doesn't diagnose anything, recommend specific tests, or ask anyone what happened at their appointment.
Its job is simple: make the appointment easier to book, easier to attend, and easier to talk about.
Ninety days is the sweet spot. It's long enough for people to find a provider, wait for an open slot, and actually go. It's short enough to keep urgency and momentum. It also fits neatly into a quarterly wellness plan, so it can be one of your recurring quarterly initiatives rather than a one-off reminder.
Why It's Worth Running
You're probably already paying for preventive care through your benefits. The question is whether employees are using it.
A focused campaign helps:
- Increase benefit utilization. Preventive services are often among the most underused parts of a health plan, and many are covered at no cost when in-network.
- Catch issues earlier. Routine visits and screenings give providers the chance to spot concerns before they become bigger problems.
- Reduce confusion. Clear, plain-language coverage info cuts down on repeat questions to HR.
- Signal that wellbeing is real. When the company actively makes time for health appointments, employees notice.
- Support a healthier year. Preventive care is one of the most practical, evidence-backed parts of any wellness strategy.
Ground Rules First: Privacy and Boundaries
This is the most important section in this playbook. Health is personal, and a campaign that feels invasive will backfire fast.
Follow these rules without exception:
- Never collect individual health information. Don't ask who has had which appointment, what screenings someone needs, or what they learned.
- Never ask for proof unless it's part of a formal, compliant wellness incentive program administered through your carrier or vendor.
- Keep participation optional. Nobody should feel watched, pressured, or behind.
- Don't give medical advice. Your role is encouragement and logistics. Screening recommendations come from providers and official sources.
- Check incentives with legal and benefits. Wellness incentives tied to health activities can carry compliance considerations. Design them with your benefits broker or counsel.
- Keep managers out of health details. Managers should support time off, not ask what it's for.
- Protect storytellers. If employees share personal experiences, get written approval before publishing and let them pull a story anytime.
A simple test before you post anything: would this make someone feel encouraged, or watched?
Before You Launch: Get Your Facts Straight
Accurate, specific messaging is what makes this campaign work. About six weeks before launch, confirm these with your benefits broker or carrier:
- Which preventive services are covered at no cost when in-network on your medical, dental, and vision plans?
- Where can employees find in-network providers (links, apps, phone numbers)?
- Do your plans include telehealth, nurse lines, or care navigation services?
- Do any wellness incentives already exist for preventive care, and how do employees access them?
- Does your health plan include wellness dollars or carrier-sponsored programming you could use?
- Can the carrier share aggregate, de-identified preventive care utilization data before and after the campaign?
That wellness dollars question matters more than you might think. Some plans include funds or programming that employers never use. Our guide to finding hidden wellness budgets in your health insurance walks through what to ask.
Also worth knowing under the Affordable Care Act, most non-grandfathered health plans in the US must cover a set of recommended preventive services without cost-sharing when you use an in-network provider. Many employees don't realize this. Confirm the specifics for your plans before you say it in any message.
Finally, confirm your time-off policy for medical appointments so you can share it clearly and remind managers of it.
Pick Your 90-Day Window
Timing can do a lot of the work for you.
| Window | Why it works |
|---|---|
| September – November | Catches people before year-end, when deductibles and benefit years often reset. Pairs well with open enrollment. Overlaps with Breast Cancer Awareness Month (October) and Movember (November). |
| January – March | New-year energy and fresh benefits. Overlaps with Cervical Health Awareness Month (January) and Colorectal Cancer Awareness Month (March). |
| April – June | Spring reset, ahead of summer travel and PTO season. Overlaps with Men's Health Month (June). |
Awareness months make natural anchor points for weekly content. Confetti's free wellness calendar can help you map health observances across the year.
The 90-Day Plan
The campaign runs in three phases: Know it, Book it, Do it.
Phase 1 (Days 1–30): Know It
Goal Clear up confusion about what's covered, where to go, and why it matters.
- Week 1 Launch email and kickoff post. Introduce the campaign, the 90-day window, and the one thing you're asking: book one appointment.
- Week 2 "What's covered?" explainer in plain language, with links to plan documents.
- Week 3 "Find a provider" week. Walk through the in-network search tool, telehealth, and care navigation.
- Week 4 First employee story about why they finally booked or what made it easier.
Phase 2 (Days 31–60): Book It
Goal Turn intention into calendar entries.
- Week 5 Host a Booking Hour (more on this below).
- Week 6 "Book the trio" week. Encourage people to schedule physical, dental, and vision in one sitting.
- Week 7 Manager toolkit goes out with talking points and a time-off reminder.
- Week 8 Second employee story focused on a specific barrier, like caregiving or appointment anxiety.
Phase 3 (Days 61–90): Do It
Goal Support follow-through and celebrate participation.
- Week 9 "Prep for your appointment" post with ideas for questions to ask a provider.
- Week 10 Reminder to confirm appointments, plan time off, and arrange coverage.
- Week 11 Third story or an ERG spotlight.
- Weeks 12–13 Wrap-up. Celebrate participation, share anonymous pulse results, and give a final nudge to anyone who hasn't booked yet.
Time investment About 8–10 hours of prep, then roughly one hour per week. Much of that can be shared with ERG partners.
The Booking Hour: Your Highest-Impact Tactic
If you only do one thing from this playbook, do this.
A Booking Hour is a short virtual or in-person session where people block time together to make the calls, fill out the online forms, and get appointments on the calendar.
It works because the hardest step isn't going to the doctor. It's making the appointment.
How to run it
- Schedule 30 minutes during work hours, ideally twice at different times for different time zones.
- Open with a two-minute welcome, then let people work. Cameras and mics optional.
- Have someone from benefits on hand to answer coverage questions.
- Share links in the chat: provider search, plan details, nurse line, time-off policy.
- Close with a low-key prompt: "Drop a 📅 if you booked something today." No details needed.
Make it a little festive. Send attendees a snack through Snackmagic so booking feels like a break, not a chore. Recipients choose their own snacks, which works well for distributed teams with different dietary needs.
The Barrier-Busting Toolkit
Most people don't skip preventive care because they don't care. They skip it because something is in the way.
| Barrier | What your campaign can do |
|---|---|
| "I don't have time." | Get managers to explicitly endorse appointments during work hours. Share the time-off policy. Promote early-morning, evening, and telehealth options. |
| "I don't know what's covered." | Publish a plain-language coverage explainer. Link directly to plan documents. |
| "I don't have a doctor." | Walk through the in-network search tool step by step. Highlight care navigation services. |
| "Booking is a hassle." | Run Booking Hours. Encourage booking all three visits in one session. |
| "I'm a caregiver and my own care comes last." | Acknowledge it openly. Suggest pairing family appointments. Share caregiver and EAP resources. |
| "I'm nervous about going." | Normalize it. Share tips on preparing questions or bringing a support person. Point to the EAP. |
| "I've had bad experiences in healthcare." | Share resources for finding providers who understand different communities. Feature employee stories about finding the right fit. |
| "Language is a barrier." | Translate key messages. Share whether your plan offers interpreter services. |
| "The office isn't accessible." | Encourage people to ask providers about accessibility before booking. |
Several of these barriers are exactly where ERGs can help.
Bring in Your ERGs
HR can share the facts and remove logistical barriers. ERGs can do something HR often can't: speak with credibility to the specific barriers their communities face and share trusted resources peer to peer.
You don't need to hand them the campaign. Invite them to add a lens to it, such as hosting a themed Booking Hour, sharing a story in one of the campaign weeks, or posting resources in their channels.
Here are starting points by group:
- Women's ERG Anchor content to Cervical Health Awareness Month or Breast Cancer Awareness Month. Address the caregiver-comes-last pattern directly.
- Men's or fathers' groups Lean into Men's Health Month or Movember. Research consistently shows men are less likely to have regular checkups, so peer encouragement goes a long way.
- Black, Hispanic/Latine, Asian, and Indigenous ERGs Share resources for finding culturally responsive providers and in-language care. Feature members' stories about building trust with a provider.
- LGBTQ+ ERG Share resources for finding affirming providers, and acknowledge that past experiences in healthcare settings affect willingness to book.
- Disability ERG Center accessibility, from booking processes to office access, and help make every campaign asset accessible.
- Parents and caregivers ERG Frame it as "the appointment you keep booking for everyone else." Suggest family scheduling days.
- Veterans ERG Share how to navigate VA care alongside employer plans, if relevant to members.
- Young professionals ERG Many early-career employees don't have a primary care provider yet. Make "find your first doctor" the theme.
Cross-ERG partnerships double your reach. Consider a co-hosted Booking Hour or rotating the weekly story across groups.
If you have a wellness ERG or committee, let them lead
If your company has an ERG or employee committee focused on health and wellness, consider handing them the campaign entirely. HR stays in a support role: confirming coverage facts, approving messaging, handling anything involving incentives or data, and connecting them to benefits partners.
That takes real work off HR's plate, and employee-led campaigns often feel more personal and get stronger engagement. Just keep the privacy rules above non-negotiable no matter who's running it.
Copy-Paste Templates
Swap in your details. Everything in [brackets] is yours to fill.
1. Launch email
Subject line options
- One appointment. 90 days. Let's do this.
- When was your last checkup? Our 90-day preventive care push starts today
- Your [physical / cleaning / eye exam] called. It misses you.
Body
Hi everyone,
Starting today, we're kicking off a 90-day preventive care campaign to make it easier to book the appointments we all keep putting off, like annual physicals, dental cleanings, vision exams, and the screenings our providers recommend.
One ask: book one appointment in the next 90 days.
Helpful links:
- What our plans cover: [link]
- Find an in-network provider: [link]
- Time-off policy for appointments: [link]
- EAP and support resources: [link]
Join us: We're hosting a 30-minute Booking Hour on [date/time]. Bring your calendar, and we'll book together. Our benefits team will be there to answer questions. [Link]
We will never ask about your health or your appointments. This is about making care easier, not tracking it.
Take care of yourself. You're worth the appointment.
[Your name], [People team]
2. Slack and Teams posts
Kickoff
🩺 Our 90-day preventive care push starts today! The goal: book one appointment you've been putting off, like a physical, dental cleaning, eye exam, or screening your provider recommends. Everything you need is here: [link]
Coverage explainer
Quick fact: many preventive services are covered at no cost on our plans when you use an in-network provider. Here's what applies to us: [link]. Questions? Ask [benefits contact].
Booking Hour reminder
📅 Booking Hour is tomorrow at [time]! 30 minutes, cameras optional, snacks provided. Join here: [link]
Celebration (no details required)
Booked an appointment this week? Drop a 📅 below. No details needed. We're just cheering you on.
Wrap-up
That's a wrap on our 90-day preventive care push! Thank you to everyone who shared a story, joined a Booking Hour, or simply took care of yourself. Resources stay live here: [link]. And it's never too late to book.
3. Manager talking points
Share these with managers in week 7:
- "If you need time for a checkup, dentist, or eye appointment, just put it on the calendar. It's supported."
- "I booked my own physical this month. It took ten minutes once I actually sat down to do it."
- "You don't need to tell me what the appointment is for."
- Avoid: asking employees whether they've completed appointments, or referencing anyone's health in team settings.
4. Employee story prompts
Invite, never assign. Pick three or four:
- What finally got you to book an appointment you'd been putting off?
- What's one thing that made booking or attending easier?
- What advice would you give someone who's nervous about going?
- How did you find a provider who felt like the right fit?
- What's one thing you wish more people knew about preventive care?
Keep stories focused on the experience of getting care, not on diagnoses or results.
Make It Fun Without Making It Weird
Preventive care can feel heavy. A little lightness helps, as long as celebrations reward participation rather than health outcomes.
- Swag Send campaign participants a practical item from Swagmagic, like a water bottle, tote, or cozy hoodie, as a "thanks for taking care of you" gesture.
- Recognition Use Stadium to thank storytellers, Booking Hour hosts, and ERG partners who helped make the campaign happen.
- Hosted wellness moments Anchor a phase with a guided session from Confetti's health and wellness or promote wellness collections, such as a stress-management session for people who find appointments anxiety-inducing.
- Free tools Pair campaign posts with ready-made activities from Confetti's Toolkits Library, like quick wellness check-ins for team meetings.
If you're tying prizes or raffles to the campaign, design them with your benefits and legal partners so everything stays compliant and fair.
How to Measure Success Without Individual Health Data
You can show impact without ever knowing who saw a doctor.
Track:
- Reach email open rates and resource page views
- Engagement Slack or Teams reactions, including those 📅 emojis
- Participation Booking Hour attendance and number of storytellers
- Resource clicks visits to provider search and coverage pages
- Benefits questions whether coverage questions to HR drop after the explainer goes out
- Aggregate utilization de-identified preventive care trends from your carrier, before and after
- Sentiment an anonymous end-of-campaign pulse
Suggested pulse questions
- Did this campaign make it easier to book a preventive appointment? (Yes / Somewhat / No)
- What was most helpful? (Coverage info / Booking Hour / Manager support / Employee stories / Other)
- What got in the way, if anything? (Optional, open-ended)
- Should we run this again next year? (Yes / No)
Package the results into a short recap for leadership. It's a simple way to show that your benefits investment is actually being used.
Common Mistakes to Avoid
- Tracking individuals. Any list of who did what crosses the line, even with good intentions.
- Giving medical advice. Point to providers and official sources instead.
- Guilt-based messaging. "You're overdue" shuts people down. "You deserve this" opens them up.
- Assuming everyone has the same access. Cost, time, transportation, language, and trust vary widely.
- Forgetting managers. If employees don't feel they can leave for an appointment, nothing else matters.
- One-and-done communication. A single benefits email isn't a campaign. Consistency is what moves people.
- Ending abruptly. Keep resources live after day 90 so latecomers can still use them.
Final Thought
A preventive care campaign won't fix every barrier to healthcare.
But it can turn "I should really book that" into an actual appointment for dozens of employees.
It can help someone find their first primary care provider. Help a caregiver finally prioritize themselves. Help someone feel less alone walking into an appointment they've been dreading.
Start with one clear ask, one Booking Hour, and accurate information about what's covered. Invite your ERGs to bring their voice. Then make it easy.
Ninety days from now, someone will be glad they went.
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