Welcome to Confetti's Help Center
How to Book an Experience
Booking made easy! How to plan an experience with Confetti from start to finish, including tips, FAQs, and step-by-step instructions.
Lead Time
Identify the ideal planning timeline for booking an experience (otherwise known as lead time), why it’s important, and how to determine lead time.
Post-Booking
Learn what to expect from us as well as what is needed from you in the days leading up to your event.
Event Briefings
After your event is confirmed, we always follow up with an event briefing outlining your event details. Here’s everything you need to know about this document, including what to expect and other FAQs.
Event Guidelines
Ready for some team bonding fun? Here are some things you should know before attending a Confetti event.
Classes with Kits
When you book a class with a kit, we send participants all of the ingredients or supplies that they need. Read more about our kit-based classes and how they work!
BYO Experiences
Confetti’s BYO experiences are budget-friendly and super easy to coordinate for any team! Read more about BYO experiences, how they work, and other FAQs.
Hybrid Events
Confetti offers hybrid events for teams working between the office and home. Read more about our hybrid experiences and how to ensure a successful event!
Large Groups & International Teams
At Confetti, we plan for international teams and large groups frequently! Read on for best practices, things to consider, and how to maximize the success of your experience.
Our Commitment to Inclusivity
Confetti's DEI experiences are always led by culturally representative vendors. Learn more about our commitment to diversity, inclusion, education, and allyship.
Using Zoom
Confetti uses Zoom to host all of our experiences.
Confetti Credits
You can purchase Confetti Credits to make event planning even easier! Every dollar spent towards Confetti Credits can be applied dollar for dollar towards purchasing events on our platform.
Experience Providers
Want to become a vendor with Confetti? Here's a quick guide on Confetti, why you should partner with us, and how our vendor partnerships works.
Vendor Vetting Process
As a managed marketplace, we understand that the quality of our vendors is the bread and butter of our core offering.
Shipping Insurance
Confetti is dedicated to working with our customers to find the best possible solutions for packages that were lost, delayed, or damaged while in the hands of third-party carriers.
Initial Orders & Secondary Orders
Depending on when we receive your information, orders are either processed as an Initial Order or Secondary Order, which determines shipping timelines.
Refundable Attendance Policy
This policy is in place for customers who have booked an eligible experience anticipating a higher number of attendees, and ultimately had a lesser turnout.
Happiness Commitment
When you book with Confetti, your happiness is our commitment. If you're not satisfied with one of our experiences, we'll work with you to make it right.
Terms of Service
This Agreement contains the terms and conditions under which we will provide you with access to and use of our Site.
Privacy Policy
This privacy policy governs how we, Wekudo Tech Inc. use Personal Information that we collect, receive and store pertaining to you in connection with the following use cases.
Frequently Asked Questions
Answers to commonly asked Confetti questions.