Question 1

Why can’t this experience be done in a hybrid setting?

Accepted Answer

Our **remote-only** experiences are designed to be played by participants on individual devices in separate spaces. Each participant will need their own device to utilize features necessary to gameplay such as breakout rooms, the chat box, turning individual cameras on and off, etc.

If participants are not fully remote for this experience, your host will have to pivot to our **fun and interactive** Speed Puzzler game since we will not be able to run the event as intended. For experiences that can accommodate hybrid participants, check out our  [hybrid experiences](https://www.withconfetti.com/collection/hybrid-experiences).

Question 2

I've played this game before. Can I play again?

Accepted Answer

No, there is only one version of the holiday escape room. If booked, you will be playing through the same game content. We recommend checking out an experience from our [Holiday Party](https://www.withconfetti.com/collection/holiday) collection instead.

Question 3

What holiday does this celebrate?

Accepted Answer

Our Holiday Games, including Holiday Escape Quest, are not specific to one holiday in particular and include multiple winter holidays that celebrate the festive time of year (e.g. Hanukkah, Christmas, Kwanzaa). They do not skew more towards one than the other and do not include religious undertones at all.

Additionally, our Holiday and Winter themes are globally-friendly! Inclusivity is important to us and we ensure that it is a part of all of our offerings.

Question 4

How is the game hosted?

Accepted Answer

Holiday Escape Quest comes facilitated with a **Confetti game organizer**, who will create and host the Zoom meeting for you — free of charge! This is to ensure a seamless game experience and to take as many hosting duties off your plate as possible.

At the start of your event, your game organizer will go over the instructions and rules of the game. From there, players will be delegated into breakout rooms where they will play the game! Your game organizer will remain in the main Zoom room throughout the experience in case anyone has questions or troubleshooting needs.

At the end of the experience, your game organizer will bring everyone back together in the main room, pass off hosting rights to a member of your party, and hop off the call so your group can hang out!

Question 5

Can I request a specific host?

Accepted Answer

We are unable to guarantee certain hosts for Holiday Escape Quest, as their booking is dependent on availability. Please [reach out to our Support Team](https://www.withconfetti.com/resources/contact-us?via=form) and we'll do our best to make it happen. Either way, we promise you'll have a wonderful experience with any of our vetted hosts!

Question 6

How difficult is this quest?

Accepted Answer

The level of difficulty of our quests is determined by puzzle solving experience. If you have never played an escape quest before, this experience is perfect to get familiar with the concept. If you're looking for a more difficult quest, we recommend checking out our [other quests](https://www.withconfetti.com/product/virtual-escape-quest).

All of our escape quests have been tested! When determining difficulty, we also factor in general escape times as well as puzzle types and the number of steps needed to complete the quest. For the best team experience, we recommend choosing a quest that matches your team’s experience with escape games.

Question 7

Is this experience work appropriate and international friendly?

Accepted Answer

Holiday Escape Quest is international friendly, as we plan for global teams frequently! That being said, we are a U.S. based team and this experience is only offered in English.

Our quests are designed for a corporate environment, so all content is workplace appropriate.

Question 8

What if my team does not have access to Google Drive?

Accepted Answer

If you are able to view this [document](https://docs.google.com/spreadsheets/d/1ujVeyIhPYkWPIT64kiKO715zWdRGR15vcdaiXcsNLqI/edit#gid=0), you have access to Google Drive!

For teams who select 'Choose Your Teams' and do not have access, we will provide a sign-up sheet via email. **Please enable this in your booking preferences.**

Question 9

Do users need accounts for the external sites listed?

Accepted Answer

Users do not need an account for these sites to participate in the escape quest. Please make sure that your firewall does not prevent access to these sites beforehand.

Question 10

Can we create team names?

Accepted Answer

Teams are not able to create names since they are generated randomly within the game.

Question 11

Can we have teams of more than 5 people?

Accepted Answer

Each game can accommodate **a maximum of 5 participants**. We've found that teams larger than 5 aren't able to collaborate effectively to solve the quest since there are so many people in one Zoom room. If you have multiple teams, all groups will play Holiday Escape Quest at the same time.

Question 12

Can we re-randomize teams throughout the game?

Accepted Answer

Due to the structure and duration of Holiday Escape Quest, we are unable to re-randomize teams during the game.

Question 13

Will participants run into any issues if they join late?

Accepted Answer

Latecomers will have no problem accessing game links so long as their team doesn't go over the 5 person maximum per game link. They'll simply be brought to wherever the rest of their team is on their Holiday Escape Quest!

You can always give 5-10 min of wiggle room for people to enter the main room of Zoom and have everyone do the 'icebreaker' found on your games sheet.

Question 14

Will participants return to the main room once the game is over?

Accepted Answer

Participants will be broken up into teams using breakout rooms, and will play Holiday Escape Quest in separate rooms. Teams will have 60 minutes to complete the quest.

If you beat the clock, encourage your team to pop back into the main room to hang out! If you haven’t escaped after time runs out, your Confetti Game Organizer will return your team to the main room to wrap up the event.

Question 15

How many winners are there? Can we award prizes?

Accepted Answer

Prizes are **not** included or required. You're welcome to source your own prizes - please [reach out to our Support Team](https://www.withconfetti.com/resources/contact-us?via=form) and we can help with this! There will be one winning team with up to 5 players maximum. The leaderboard highlights the top 3 placing teams overall.

Question 16

Can this event be recorded?

Accepted Answer

Due to the use of breakout rooms, we are **not** able to record this event. Thanks for your understanding!

Question 17

Can the duration of this experience be adjusted?

Accepted Answer

At this time, we are unable to customize or adjust the duration of the game itself. The quest itself has a timer of **60 minutes**. For the best experience, we recommend planning for an event that is **90 minutes** long to account for setup, instructions, and gameplay.

If your team has a hard stop that they need to finish playing by, please [reach out to our Support Team](https://www.withconfetti.com/resources/contact-us?via=form) and we can help with this!

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