Q: Will we be able to use the Zoom before/after our event?
Our Zooms are set to be available 30 minutes before your event's start time and 30 minutes after your event is scheduled to end. You're more than welcome to use the Zoom within that window, but please do submit this as a Special Request on your booking! If you need additional time using the Zoom, that can also be submitted as a Special Request.
If you've already booked and wish to submit a Special Request, get in touch with our Support team and we'll be happy to help.
Q: When will our host join the Zoom?
Your host(s) will join the Zoom at least 10-15 minutes before your event's scheduled start time. Our hosts use this time to set up anything needed on their end and test their tech, but they'll also be sure to welcome any early joiners!
Q: When will our Zoom link become active?
Zoom links for Confetti events become active 30 minutes prior to the event start time by default. If you're looking at your event's invite page, the button will remain grayed out until that time!
If you'd like to use your Zoom early, please enable this in your Booking Preferences.
Q: What if I have more attendees than I planned for?
If you're confident you'll have more attendees, let us know and we can work on updating your headcount for you! Otherwise, if you're just not sure if you'll have more headcount, let us know an approximate number, it's helpful so we can be sure we're properly prepared!
Our events have some wiggle room (usually less than 5 extra attendees should be no problem), but keep in mind your experience's maximum headcount. At best, unexpected attendees will have pretty minimal impact on your experience. At worst, we may need more hosts than we had originally staffed and it may take some time for us to find a host on the fly (which isn't always possible!). Otherwise, if you have more attendees than your experience is designed for, it will likely mean a diminished experience for some or all of your attendees - fewer or no opportunities to actively participate or less attention from our host for example.