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Payment Methods

Learn about the accepted payment methods and how to use them.

Updated today

💳 Completing Your Confetti Booking Payment

Booking a Confetti event is easy — and paying for it is just as seamless! We offer multiple payment options to fit your team's internal processes, whether you’re planning a single virtual celebration or a full slate of employee engagement events throughout the year.


đŸ§Ÿ Payment Methods Available

When you’re ready to pay for your Confetti event, you can choose from the following options:

1. Credit Card

  • Pay directly through the Confetti platform with a credit or debit card.

  • Confetti accepts all major credit cards.

  • Secure and instant: Your booking is finalized as soon as payment goes through!

2. Confetti Credits

  • Use your available Confetti Credits to cover all or part of your booking.

  • Perfect for companies that plan events frequently and want to pre-load funds.

  • If your credit balance doesn't fully cover the cost, you can easily pay the remaining balance via credit card at checkout.

  • You can also share credit access across team members for collaborative planning.

3. External Invoice (ACH / Bank Transfer)

  • Select “External Invoice” at checkout to receive a formal invoice for bank transfer payments.

  • Great for teams with accounting departments that require invoice documentation or those using procurement platforms.

  • You’ll be able to input your company name and PO number (if needed).

  • Bookings are only confirmed once payment is received by Confetti.


📝 Important Notes About Payment

  • Partial Payments: If you make an initial payment to secure your booking, and later make adjustments (like adding more participants), you’ll be prompted to pay the remaining balance. You’ll always see what you’ve already paid and what’s still due.

  • Invoice Management: Invoices can be generated any time from the payment page — even if you leave and return later. This makes it easy to accommodate internal approval workflows.

  • Refund Scenarios: If you request changes to your event after payment (like canceling), you may be eligible for a refund either to your original payment method or to Confetti Credits, depending on the cancelation policy of your experience. Headcount decreases are considered partial cancelations to a booking, and follow that experience's cancelation policy (which can be found on the experience page)

  • Tax Exempt Customers: If your company qualifies for tax exemption, we’ll need your exemption certificate uploaded to your account - reach out to us about this! Once uploaded, tax will be automatically removed from your bookings moving forward.


đŸ’Œ Managing Budget Approvals or Split Payments

If your company requires multiple levels of approval, or if different team members are handling different aspects of the event:

  • You can invite collaborators to your event during planning, so they can help manage details and even complete the payment themselves.

  • Invoices are always sent to the user who completed the payment, making it easy to reconcile with your finance team later.


đŸ“„ Accessing Invoices & Payment Receipts

Need a copy of your invoice or receipt after payment? No problem!

  • After your payment is processed, a receipt will automatically be emailed to the email address associated with the user who completed the payment.

  • To find and download invoices or receipts at any time, simply:

    1. Log in to your Confetti account.

    2. Head to your My Bookings page.

    3. Click on the event you’re looking for.

    4. In the top right-hand corner, access the menu via the 3 dots and select Receipts to view or download past payment receipts.

This makes it easy to track and report on payments, especially if your team hosts multiple events throughout the year!


🕒 When is Payment Due?

  • Payment is required before your event can be finalized and confirmed.

  • If you're paying by invoice, please ensure payment is made promptly to secure your chosen event date. Bookings are only considered secured once payment is received by Confetti.


Still have questions or need help with your payment?

👉 Reach out to our team via the Contact Us form and we’ll be happy to assist!

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